Service for Buyers
Service
LONG TERM aims to provide services that will satisfy our clients not only at the time of contract, but also long after the property is delivered.
We place importance on “making optimal proposals based on a deep understanding of the customer’s needs” and “waiting until the customer fully understands and agrees with our proposals”.
01
Optimal proposals based on a deep understanding of customer needs
We not only seek to meet our clients’ explicit requests, but also to identify and realize their “latent needs” that they themselves may not even be aware of they have.
For example, if a client specifies the Minato-ku area with the intention of increasing long-term asset value, we will search a wide range of areas for properties that meet that need and propose them to the client.
We also have experience in proposing the option of a detached house to a person who is interested in a condominium.
These suggestions are only possible because we have taken the time to understand our clients’ backgrounds and values deeply and have built a relationship of trust with them.
02
We wait until the customer fully understands and agrees with us.
We do not pursue short-term profit.
Our priority is to make the best choice for our clients, and we aim to build a long-lasting relationship of trust, not a one-time relationship.
Therefore, we do not rush you into a decision if you have any doubts or questions, or if you do not fully understand the property or its risks.
Our unique LONG TERM attitude ensures that we make the most satisfactory proposals for our clients.
Order Made Service
Order Made Service
①Order-made search
If you let us know the conditions of the property you are interested in, we will periodically provide you with the latest property information by e-mail. If you have not yet decided on your room requirements, our professional staff will work with you to come up with your requirements.
②Order-made tours*
We offer various viewing methods, such as pick-up and drop-off tours and remote tours, to meet the needs of customers who wish to see many properties at once or in a short period of time.
*Only for clients who wish to view properties with a value of 150 million yen or more.
Shared Service
Shared Service※
If a customer who has purchased a property through our company leaves the sale of the property to us, we will discount the sales commission up to no charge if the sales price is lower than the purchase price.
By creating a situation in which our company loses money if the customer loses money, we provide a structure in which there is no conflict of interest between the company and the customer.
*Only sales within 3 years of purchase will be accepted.
After Service
After Service
We provide the same level of after-sales service as major real estate companies to ensure that both the seller and buyer can do business with us with peace of mind.
Repair services are available for each property and each facility.
Please contact us for details on applicable conditions and specific details of the repair services.