Supporting highly satisfactory
real estate selection with reliable discernment
LONG TERM for secure real estate purchase
Introduction
Mr. I was considering moving from a rental property to a new home.
The search on the internet led him to LONG TERM.
Ultimately, he found an ideal property that exceeded his initial expectations and decided to purchase it.
Since then, we have continued to provide long-term support through our after-sales service.
Meet LONG TERM
How did you start looking for a property? Also, please tell us how and why you decided to work with us.
We began to consider moving to a lager residence because our rental house had become too cramped.
My older child was in junior high school and my younger child was in the upper grades of elementary school, so I did not start a full-fledged search for a place to live, but I was casually looking at property.
While searching on the internet, we saw that LONG TERM was handling a property we were interested in, so we contacted them and made a connection.
We decided to take a look at the property because the condition of the property matched our wishes perfectly and the representative, Mr. Tanaka, was very kind and seemed trustworthy.
What was your most memorable experience in dealing with our company at the stage of considering the purchase of a property?
From the initial inquiry, I appreciated Mr. Tanaka’s prompt and flexible response.
He told me he had a busy schedule regarding the viewing of the property I was interested in, but he suggested that he could accommodate me at an earlier time, and as a result, I was able to view the property earlier than the others.
In addition, Mr. Tanaka himself has experience in purchasing real estate, and his knowledge was very helpful.
For example, he compared properties with those in the surrounding area and explained in detail about the environment of the area, making the information very clear and credible, so we were able to proceed with our consideration with confidence.
What kind of property were you looking for in the beginning?
The most important thing for us when looking for a property was the size of the living room.
We had a strong desire to ensure a comfortable space for the entire family.
We also liked the atmosphere of the area we had lived in in the past and wanted to choose an area with a similar environment.
In addition, we had narrowed our search to a specific area, prioritizing locations and would be convenient for our family’s school and daily life.
Before purchasing this property, we previewed two other properties.
To be honest, I made inquiries about this property with the feeling of “just casually looking at it.
What property did you finally purchase? Also, please tell us why you did so.
The moment I first saw the property, I felt a natural uplifting sensation.
I remember that the clean interior and design of the room was very nice, and my intuition told me that I wanted to live here.
My family liked it as well, so we decided to buy it right away.
Mr. Tanaka gave us a good overview of the advantages and disadvantages of the property, and I also liked his natural and friendly communication without any sales-like pushiness.
His buyer-friendly approach deepened my sense of trust, and I believe we were able to purchase the property with complete satisfaction.
Purchase process
and Decision points
Background and feedback on after-service
What did you request for after-sales service?
We decided to use the after-sales service when we found a water leak in the washbasin on the day we moved in.
When we found the leak, we immediately contacted Ms. Tatewaki of LONG TERM, and she was able to quickly arrange for a repairman.
Please tell us about the process.
The repair itself was not completed immediately because it took some time to arrange the necessary parts, but in the meantime, we requested to change a regular faucet to an extendable shower type, and they were willing to accommodate our request.
As a result, they changed the faucet on the sink to an extendable shower type.
We were very happy that they listened carefully to our wishes.
Thoughts on using
LONG TERM and the future
Would you like to work with us again in the future?
We plan to stay in our current property for a long time, but when the children grow up and the time comes to consider a new property, we would love to talk consult with your company again.
However, we like our current property so much that we feel a little left out when we think about letting it go.
I was very happy that I was able to calmly consult with any of LONG TERM’s staff members because their responses were speedy, yet they never rushed our replies.
Ms. Tatewaki was also very helpful in answering our specific questions, such as “Is it OK to use a bank seal instead of a registered seal?
I felt a deep trust in Mr. Tanaka’s discernment and Ms. Tatewaki’s practical experience, as well as her ability to support us when we needed it.
What would you like to say to our company and to those who will use our company in the future?
Mr. Tanaka understands the unique charm and added value of pre-owned properties that cannot be found in newly built properties, and he proposes properties that match your feelings.
I recommend that those who are looking for a property think of LONG TERM as a “select store” for condominiums and consult with them.
Mr. Tanaka is exactly like a “condominium sommelier” or “condominium concierge.
I realized that it is sincere communication with a person, which cannot be replaced by AI, that makes the purchase process worry-free.
In addition, they offered flexible and friendly suggestions according to our price range, and their responses were very helpful in our property selection process.
If you want to proceed with your real estate purchase with a sense of conviction based on advice with professional knowledge, why not try LONG TERM?